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SHIPPING & RETURNS

FREE SHIPPING, FREE RETURN, FREE EXCHANGE FOR UK AND EU (Effective July 12th)

 

  • Free Shipping & Returns on all orders above £28.
  • Return within 99 Days. No questions asked! No restocking fees! (For all orders placed on or after 12th July)
  • Only condition is, Item must be in new, unaltered, undamaged and unused condition. We expect the item to reach us as it left our warehouse. Send in original packaging, with tags if possible. Do not worry if you lost the packaging or tags, we will be happy to honour the return.
  • We have automated return portal system, handle return on your own. No need to wait for emails for sending the items back.

 

Steps to Return the item for UK & EU customers:

  1. Go to https://www.corsetdeal.co.uk/pages/return-label
  2. Enter email address on the order and Order number. Click continue
  3. Select the product you want to return. Select Refund or Exchange, Quantity and Return reason. You can add additional comments if you like and click continue
  4. Review return details. If you need to do any changes, click on back option else click continue
  5. Select Prepaid shipping label and Parcel size (Select the available option) and Submit (NOTE: If prepaid label is not generated and gives a message “An error occurred” Please select option “I will ship myself”. We will send a prepaid label on your email address on the order. You can use that label to ship the item back to us. **Valid only for orders placed after 12th July)
  6. If Prepaid label is generated successfully, Print the Return label and return form. Put the return form in the package and paste the shipping label on the package.
  7. Drop the package to your nearest carrier drop location. Carrier is mentioned on the shipping label.

In case automated system gives you any error, please email on help@corsetdeal.co.uk or call us +44 20 3868 9510 Monday-Friday from 10am - 7pm (GMT TIME), we will fix it right away.

OR please pack the item and ship to below mentioned address keeping the address format same:

UK & EU RETURN ADDRESS:

Attn. Returns Receiving Department

VG London Ltd

Order No (Do not forget to put your order number here)

Unit 48, Tanners Drive, Blakelands,

Milton Keynes, MK14 5BW, Buckinghamshire,

United Kingdom

Tel: +44 20 3868 9510

 

Cancellation

  • You may cancel an order at any time prior to shipment. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.

Damaged or Incorrect Order received

  • Damaged Goods - Missing Products from Orders: Email us at help@corsetdeal.co.uk or call us +44 20 3868 9510 Monday-Friday from 10am - 7pm (GMT TIME), within 7 days from the delivery date with the missing or damaged product details, quote your order number or the email on the order, and we’ll work hard to quickly correct the mistake.

 

Refund Processing

  • Refund takes 5-10 Business days but most of the cases it is credited within 48 business hours. Refund is applied to original payment method (PayPal or Credit/Debit card)

Misuse of Return Policy

  • Return can be done once either a refund or an exchange. Please do not force to honour a return twice.
  • Items which does not qualify for returns, e.g. accessories and final sale items, please do not request or return these as we will not honour such requests. Any disputes will not be entertained.
  • Please do not send any used or damaged item back to us, which we will not be able to accept as a return. That’s not a part of the deal. We will discard such items with relevant information sent on your email as proof.

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